Refund policy

Return & Refund Policy

At DaisyDrip, we strive to deliver high-quality products to our customers. If you are not satisfied with your purchase, please review our return policy below.

Return Window

Customers may request a return or refund within 5 days of delivery.

Mandatory Video Proof

To be eligible for a return or refund, customers must provide an uncut unboxing video that clearly shows:

1. The sealed package being opened
   
   
2. The product condition upon arrival
   
   
3. Any damage or defect (if applicable)

Without proper video proof, return or refund requests will not be accepted.

Eligible Reasons for Return

We accept returns only if:

1. The product is damaged during delivery
   
   
2. The wrong product was received
   
   
3. The product has a manufacturing defect

Non-Eligible Cases

Returns will not be accepted for:

1. Change of mind
   
   
2. Minor color differences
   
   
3. Normal wear and tear
   
   
4. Requests made after 5 days of delivery
   
   
5. Missing unboxing video

Refund Process

1. Once your return is approved, the refund will be processed within 5–7 business days.
   
   
2. Refunds will be issued to the original payment method.

How to Request a Return

To request a return, contact us at:

Email: daisydrip2026@gmail.com
Order Details Required:

1. Order ID
   
   
2. Clear unboxing video
   
   
3. Photos (if applicable)
   
   
4. Reason for return